We understand that plans can change. Refund eligibility depends on the fare rules, carrier policy, and whether the booking has already been processed or confirmed.
When a refund request is received, the details are checked against the booking status and the rules attached to the selected trip.
If a refund is approved, Travelto will process the refund within 7 days. Your bank or card provider may take additional time to show the credit.
Contact us with your booking reference, traveler name, and the reason for the refund request so the team can review it properly.
Tell us your route, date, and any concern you have. We will guide you through the next step clearly.
